FAQ

What is your return policy?

If you don't love your product, you can return it to us undamaged and unlocked within 30 days of purchase for a full refund.

We cannot accept products that are returned locked.

How do the locks work?

Each of our products come with dedicated instructions for their respective lock mechanisms. Please read these instructions carefully to learn how to operate your lock.

Please take care to remember or write down your product's lock code somewhere safe. We are not responsible for forgotten lock codes.

Is my snugbox smell-proof to block the scent of cannabis?

Like for a bloodhound? No. But our boxes are constructed with a thick core of ethylene-vinyl acetate plus layers of upholstery that reasonably contains scents.

Do you sell wholesale?

Yes, please contact us at info@snugbox.co.

Can I have a custom snugbox made?

We can accommodate bulk custom orders for wholesale accounts. Please reach out to us at info@snugbox.co

Can't find what you're looking for?

Send us an email and we'll get back to you asap.

info@snugbox.co